Shangri-la Hotel Surabaya
Jl May Jend Sungkono No 120, Sawahan, Indonesia
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from 44€
Overview
Experience the allure of Shangri-la Hotel Surabaya, an esteemed five-star sanctuary that embodies refined luxury. Nestled amidst breathtaking landscapes, the hotel offers an unparalleled ambiance of elegance and tranquility. Revel in our luxurious rooms and suites, each meticulously crafted with a keen attention to detail and equipped with extravagant comforts. Relish the mastery of gourmet cooking in our restaurants, where each meal is a tribute to culinary excellence. Unwind in the tranquility of our premier spa, providing lavish treatments by proficient therapists to rejuvenate your spirit. Our committed team is dedicated to surpassing all your expectations during your stay. Immerse yourself in the enchantment of Shangri-la Hotel Surabaya, a sanctuary where exceptional moments evolve into enduring memories.
Rooms:
At Shangri-la Hotel Surabaya, our esteemed five-star hotel, we offer a range of opulent room types to cater to the diverse preferences and needs of our esteemed guests. Choose your perfect sanctuary from our luxurious selection:
1. Deluxe Rooms: Experience a fusion of comfort and sophistication in our Deluxe Rooms, equipped with stylish furniture, modern amenities, and a tranquil ambiance for a relaxing retreat.
2. Suites: Immerse yourself in the sheer luxury of our extravagant Suites, boasting spacious living areas, separate sleeping sections, and lavish comforts for a remarkable residential experience.
3. Executive Rooms: Designed for the discerning business traveler, our Executive Rooms combine functionality with style, featuring a workspace, high-speed internet, and dedicated business facilities.
4. Premium Rooms: Indulge in the enhanced luxury of our Premium Rooms, offering extra amenities, breathtaking views, and exclusive access to high-end facilities for an unforgettable stay.
5. Club Rooms: Elevate your stay with our Club Rooms, providing access to a private lounge, personalized concierge services, complimentary refreshments, and other unique privileges.
6. Family Rooms: Perfect for those journeying with family, our Family Rooms provide ample space, thoughtful amenities, and comfortable sleeping configurations to create a welcoming environment for everyone.
7. Luxury Suites: Enter a world of elegance and sophistication with our Luxury Suites, featuring expansive living areas, panoramic views, and customized services for an exceptional escape.
No matter your room choice, Shangri-la Hotel Surabaya is dedicated to providing an exceptional experience characterized by careful attention to detail, ultimate comfort, and a commitment to creating unforgettable moments for our distinguished guests.
Special Price Reduction:
For those reserving rooms in November, we are offering exclusive discounted rates. These price cuts are applicable throughout the autumn of 2024, except on public holidays, and are valid for stays of a minimum of 3 days. This promotional offer allows guests to enjoy substantial savings and extend their stay. Take advantage of this opportunity to indulge in a memorable getaway and relish the luxury and comfort of the hotel at a reduced price during this period.
Best Price Guaranteed
No booking fee
Instant confirmation
Free internet (Wi-Fi)
Good location
Услуги
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Are common
Room Service, Restaurant, Bar / Lounge, Air Conditioned, Poolside Bar, Packed Lunches, Smoking Room
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Entertainment and recreation
Fitness Room/Gym, Swimming pool, Garden, Playground, Spa & Wellness Centre
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Services
Concierge, Tour Desk, Elevator / Lift, 24-Hour Reception, Dry Cleaning, Babysitting / Child Services, Currency Exchange, Safe-Deposit Box, ATM / Cash Machine, Meeting Rooms, Shops, Photocopier, Ticket Service, Supervised child care/activities, Luggage Storage, Designated Smoking Area, Shops in Hotel, Souvenirs/Gift Shop, Express Check-In/Check-Out, Shoe Shine
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the Internet
Free Wi-Fi
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Parking
Guarded parking
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Check-in
From 2:00 PM
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Departure
Before 12:00 PM
*Note
Our hotel's regular check-in time is set at 14:00. For those desiring to check in earlier, it's recommended to contact us in advance to check the possibility of early check-in. Our cooperative team will make every effort to meet your needs. We appreciate your understanding and look forward to welcoming you to our hotel.
Reviews of tourists
Shangri-la Hotel Surabaya
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Purity
8.9 -
Food
8.6 -
Equipment
8.8 -
Location
8.7 -
Rooms
8.8 -
Service
8.9
Overall rating
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Solitary tourists
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Couples
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Families
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Business travelers
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Groups
Who's stopping here?
Commonly Asked Queries About Shangri-la Hotel Surabaya
Is breakfast included in the price?
When you book via our website, you have the option to select a rate that comes with a discounted breakfast at Shangri-la Hotel Surabaya. This choice guarantees a complimentary morning meal, offering you both savings and ease. It accommodates all tastes, whether you prefer a hearty breakfast or a lighter one, thus enriching your stay with versatility and additional worth.
Can guests select their desired floor when making a reservation?
While the Shangri-la Hotel Surabaya cannot guarantee the availability of rooms on your desired floor, you are encouraged to express your floor preference or any other special requests at the time of booking. This can be done by including a comment or note with your reservation. The hotel staff will strive to accommodate your needs for a comfortable stay, however, the fulfillment of these requests is subject to availability at the time of your check-in.
Is a deposit required from guests upon check-in at Shangri-la Hotel Surabaya?
Typically, a 5-star hotel requires a deposit upon check-in to account for possible incidental costs or damages that may occur during your visit. The deposit sum is determined by the hotel's guidelines and the duration of your stay. This deposit can be made via credit card authorization or cash and will be returned upon check-out, minus any incurred charges. It is advisable to confirm the hotel's deposit policy prior to your arrival.
What types of hotels does this hotel provide?
A 5-star hotel usually offers a variety of luxurious accommodations to cater to the diverse preferences and requirements of its guests. The typical room categories in 5-star hotels are as follows:
1. Standard Room: This is a basic, yet well-appointed and comfortable room.
2. Deluxe Room: This is a step up from the standard room, offering superior amenities and additional space.
3. Executive Room: This room is designed for business travelers, equipped with extra features such as a workspace and access to executive lounges.
4. Suite: This is a more lavish choice with distinct living and sleeping areas, often accompanied by extras like a private balcony, a kitchenette, or a private pool.
5. Junior Suite: This is a smaller version of a suite, featuring a separate sitting area or a semi-private room division.
6. Presidential Suite: This is the epitome of luxury and spaciousness, usually reserved for VIPs, and comes with multiple bedrooms, a private dining area, a kitchen, and exclusive amenities.
The room categories can vary among 5-star hotels, each having its unique offerings and names. To get accurate and complete information about a hotel's room types, it is recommended to check the hotel's official website or get in touch with them directly.
Which techniques can be used to obtain a discounted accommodation rate at Shangri-la Hotel Surabaya?
Collaborating with Shangri-la Hotel Surabaya, we present exclusive deals and discounts. Input your travel dates into the search form to check for any ongoing promotions during that period. These special offers can provide you with reduced rates and additional benefits during your stay at Shangri-la Hotel Surabaya. Regularly monitor our promotions and always verify available offers at the time of booking to maximize your experience and economize.
What is included in the cancellation policy at Shangri-la Hotel Surabaya?
The specific cancellation policy at Shangri-la Hotel Surabaya can differ depending on the hotel's unique terms and conditions. Generally, cancellations are permitted within a certain period without any fees at 5-star hotels. It's important to review the specific policies of the hotel at the time of reservation. A cancellation window of 24 to 72 hours prior to the check-in date is usually provided by most 5-star hotels, beyond which charges may be incurred. Some hotels may offer more flexible policies for specific room categories or during off-peak seasons. To prevent unforeseen charges or limitations, it's recommended to fully comprehend the cancellation policy of the specific 5-star hotel you're interested in.
What sets a Standard room apart from a Suite?
The distinction between Standard rooms and Suites lies in their size, facilities, and level of luxury.
1. Size and Layout:
- Standard Room: Typically smaller, combining the sleeping and living area into one space.
- Suite: More spacious, with separate sleeping and living areas, which can range from a single bedroom to multiple bedrooms for added space and privacy.
2. Amenities:
- Standard Room: Comes with basic amenities such as a bed, bathroom, desk, and occasionally a TV, mini-fridge, and coffee maker.
- Suite: Offers a higher level of comfort and luxury, featuring a separate seating area, larger bathroom, a kitchenette or full kitchen, dining area, and potentially a private balcony or terrace, as well as exclusive lounge access or concierge services.
3. Luxury and Features:
- Standard Room: Provides comfort and functionality with essential features and a straightforward design.
- Suite: Offers a more luxurious experience with high-end decor, premium bedding, and potential features like a whirlpool tub, sauna, fireplace, or panoramic views.
4. Pricing:
- Standard Room: Generally more budget-friendly due to its lower price point.
- Suite: Tends to be more expensive due to its larger size, superior amenities, and luxury.
It's recommended to verify with the hotel for specific details on their Standard rooms and Suites as features and amenities can differ.
Is parking available for guests at this hotel?
Undoubtedly, Shangri-la Hotel Surabaya offers an exclusive and safe parking zone specifically for its customers. It's recommended to book a parking space beforehand to prevent any hassle. While making your reservation, just mention your parking requirement in the specified notes or comments section. This will notify the hotel personnel to get ready for your arrival. Pre-booking your parking slot guarantees a worry-free stay and secures a specific place for your vehicle throughout your time at the hotel.
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